Portal@TWC

Updated 6/9/2022

*Pre-note* the steps are the same for any wireless device (phone/tablet/laptop).

Before you start - Ensure your device has the correct date and time. You can check this here or see how to do it on these in-depth guides for most devices.

• Windows
• MacOS
• iOS
• Android
• ChromeOS

To connect:

• Connect to the 'TenisonWLAN’ wireless network. 
• (For Chromebooks) Select PEAP and select the drop-down dialogue to 'ignore certificate'. 
• Enter your school account login and password that you use to log into school computers. If you are new to TWC or have forgotten, ask your teacher or the TWC ICT Department.
• There will then be another pop-up window where you will need to click either, 'Trust', 'Connect' or 'Continue'. 
• There may be a short delay before the school's internet filter collects your login details and enables your access.

You should now be connected to the internet. For further instruction, continue on to ‘Troubleshooting’ below.

Troubleshooting:

• If you find the internet is not connected after a minute, turning  'Airplane mode'  on then off or disabling/re-enabling wireless will re-connect your account to the internet.
• Forgetting and re-adding the network also deletes any saved credentials and cache.
• Android certificate. This may be needed for Pixel phones or Android 13+ (certificate here). Install as 'CA authority' option.

If in doubt, see your teacher or TWC ICT Department for further/advanced assistance.